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Mark Newton

Assistant Director for Transformation
North-West Ambulance Service (confirmed)

A consultant clinician who is highly experienced in Urgent Care. Mark is responsible for North West Ambulance Service Urgent Care Strategy and delivery. Provider of national and international triage consultancy. Passionate about patient care. Regular provider of expert legal reports relating to triage, paramedic practice, urgent and emergency care, telephone assessment etc. Seconded to lead on the Trust's Transformation Programme for the next two years or so. Challenge is to deliver sustainable organisational change and deliver high quality patient care.

  • Patient Transport Services (PTS) helping people to access support by sharing local information and raising any well-being concerns so patients can be referred to the appropriate local service;
  • Utilising the PTS for enhancing responses for urgent and unplanned care;
  • Introducing specialist clinicians – especially in the areas of anxiety, depression and mental health – into emergency operations centres;
  • Making sure on-the-road teams have the right support, skills and systems to treat patients who don’t need to go to hospital, but do need care – freeing up staff for life-threatening calls and;
  • Strengthening links between all services, working more collaboratively.