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Amy Rafter

Project Coordinator for Respond
Northumberland, Tyne & Wear NHS Foundation Trust (Confirmed)

Amy Rafter is the Project Coordinator for Respond Multi Agency Simulation Training.  She began working in the NHS in 2007 in the Mental Health Act Office before moving into the Patient Safety Team in 2012.  During this time she coordinated meetings for complex patients and provided administration for a busy team and won a Safety Award for her contributions in 2015.  She has been Project Coordinator for Respond since 2015 and co facilitates the Respond Sessions.

  • Developing ‘Respond’: a multi-agency simulation training programme designed to increase a team’s operational efficiency
  • Creating a system which encompasses innovative communications technology, critical alert and messaging systems
  • Acting out different professional roles to encourage better understanding of the needs and priorities of paramedics, police officers, mental health professionals, as well as individuals in crisis
  • Putting collaboration and shared services at the forefront to achieve better results in emergency scenarios
  • Improving decision making by practicing on three emergency scenarios: Crisis in a public space; crisis within a private address; and crisis in a ward